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Technology Help & Coaching

1. Digital Navigators of Larimer County Libraries:

  • Appointments up to 45 minutes. Available Wednesdays through Fridays from 10:00AM-3:00PM

2. Berthoud Community Library's Technology and Marketing Specialist:

  • Appointments are 15-30 minutes. Available Wednesdays from 4:30PM until 6:30PM and Fridays from 3:00PM until 5:00PM.

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Digital Navigators of Larimer County Libraries:

Technology is constantly evolving and becoming more integrated with daily life. More digital skills are needed to comfortably navigate the digital landscape. The Digital Navigators of Larimer County are AmeriCorps service members who are trained to assist with using technology comfortably and to provide digital skill building support.

Build your digital skills with:

  • Using your smartphone

  • Accessing websites and online accounts

  • Online communications like email and social media

  • Where and how to learn a specific software

  • Obtaining a device or connecting to the internet

  • Using, saving, and editing files

  • And more!

Digital Navigators provide opportunity for long term, routine appointments to build digital skills and computer use confidence as well as help acquiring a device and/or researching affordable internet connectivity options at home.

To get started with a Digital Navigator, drop in, call (970) 532-2757 or visit www.lovelandpubliclibrary.org/dignav

 

*This program is made possible with the support of the Loveland Public Library and AmeriCorps to view additional Digital Navigator service sites visit: www.lovelandpubliclibrary.org/services/technology/digital-navigators

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Berthoud Community Library's Technology & Marketing Specialist:

Technology Appointments are to help you navigate technology, from learning about a new device, to understanding how to use a keyboard, printing, and more.

 

Please read the sections on what we can help with, what we can’t, and what you need to bring to a technology appointment. We are unable to keep track of your passwords and usernames. We cannot be expected to remember previous technology appointments.

Technology appointments are Wednesdays from 4:30PM to 6:30PM and Fridays from 3PM to 5PM. Technology appointments are 15-30 minutes.

 

You will need to sign up for a technology appointment. To make a Technology Appointment call (970)532-2757, come into the Library, or email bella.bcld@gmail.com.

What we can help with: 

  • Navigating a new device 

  • Downloading apps and/or navigating them 

  • Deleting Apps/moving them 

  • Recovering accounts or making a new one 

  • Navigating the buttons on a form 

  • Navigating our online resources like Libby, CloudLibrary, Kanopy and more

  • Navigating a website if you know where you need to navigate to

  • Navigating the keyboard

  • Updating your device 

What we can’t help with:  

  • Typing for you 

  • Filling out a form/essay/anything that requires your thoughts 

  • Business, health, legal (Social Security, Unemployment, etc), and tax help/advice

  • Anything that does NOT fit in the bubble of what we can help with listed above

  • Recovering a Gmail/Google account 

What you need to bring to a technology appointment: 

  • A writing utensil and notebook or paper

  • The passwords to any email or website you want to access

  • Your device

  • Your device’s charger

If you have any questions, please email our Technology and Marketing Specialist, Bella, at bella.bcld@gmail.com.

Digital Navigators of Larimr County Libraries
Berthod Community Library's Technology and Marketin Specialist
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